Contact Us
I'd love to hear from you! Whether you have questions, need help, want to report a bug, or have suggestions for new features, I'm here to help.
Get in Touch
Email Support
For general inquiries, support questions, or feedback.
I typically respond within 24-48 hours
Bug Reports
Found a bug? Help us fix it by reporting it with setup replication steps.
Please include platform information and steps
Feature Requests
Have an idea for a new module or feature? Let us know your motivation.
Describe the use case clearly
General Questions
Have a question? Check previous tickets or ask the community directly.
Check existing issues first
Community & Social
Connect with us and the PluginStream community ecosystem:
GitHub Repository
View source code, report deployment issues, and contribute modules.
Telegram Community
Join our Telegram channel group for live real-time announcements.
Before Contacting Us
To help us help you faster, please check these resources first:
- README: Check our README file for container setup and repository instructions.
- GitHub Issues: Search existing logs to see if your problem has already been reported.
- Documentation: Check our custom setup guide for comprehensive instructions.
What to Include in Your Message
When writing to us, please make sure to supply:
- Platform Information: Operating system version, device model (TV vs Phone).
- App Version: The exact build version of PluginStream you're using.
- Problem Description: Clear layout descriptions or crash traces.
- Screenshots/Logs: Attach visual context or debug logs if applicable.
Response Times
I aim to evaluate all triage messages within:
- Email: 24-48 hours response cycle.
- GitHub Issues: 2-3 days average review.
- Bug Reports: Priority tracking response within 24 hours.
Contributing
Want to contribute to PluginStream? We welcome repository contributions!
- Code Contributions: Fork the repository and open custom pull requests.
- Documentation: Help optimize ecosystem wiki pages and tutorial materials.
- Extensions: Build or enhance modular streaming manifest files.
Thank you for using PluginStream!
Your modular feedback helps us engineer a better player for everyone globally.
